Administration -Text of my Youtube video-

In this lecture I would like to talk about Administration and I would like to talk a bit about the administration in the healthcare so first of all if I would like to define the term Administration it would be H we could say it's process okay and this process is done by the organization this process is done by the organization and the purpose of it to put plans and organize and direct and supervise for the works and the worker who are using available sources who are using certain sources to do certain things in specific period of time okay this actually is a theoretical definition but we're going to understand how that could actually apply to reality in a bit now of course Administration has a lot of levels we could say we could separate them to two main categories the public administration and the point of it could say could tell from the word public actually it's the P the purpose of it to give services to the public people okay and there is actually business administration this is the second category and the point of it the purpose of it just to achieve profiting okay so if we want to talk about the characteristics of the administration process first of all it's actually there's a lot of different definition you could find out there but in generally it's actually a science and an art at the same time because science because it depends on a scientific Claws and Human Experience to how to deal with other people and actually it's a social activity because uh it's related to people and how people interact with each other the relationship between the director and his workers for example and the administration should be flexible and should be dynamic because their circumstances could change very you know could be very changeable at any time for this reason this Administration should be flexible okay that in general actually now what is the principles that the administration rely on well there's a lot of principles I could say first the principle of work division which means if I have Team all right I have a company and this company includes a lot of teams it each team has specific duty to do and for this reason I have to divide the work between those teams okay second of all we have to decide to put the Authority for a specific person or specific group of people okay so those people who are have the ability to give orders and commands at the same time they have to take the responsibilities okay and uh that the third principle here is that specific people should follow specific director so things won't be we go things won't go random and the fifth principle is to try to stabilize the workers in the company and try to reduce the rate of workers quitting their job okay and final thing here is to decide the right amount of workers that should be supervised by a specific supervisor in in an efficient way so for examp for example I can just give uh someone and hire him as a supervisor supervisor for so for example for Duty and he should supervise for thousand of people that is actually impossible because we need to make things we need to make things reasonable like this is actually one person he can't actually supervise like if we're GNA say I'm gonna hire a teacher for a class and this class uh contain um for example 100 1,000 students that is not possible that obviously not possible okay so um actually the Administration has also levels we could actually we're going to put them group we're going to Sor them as following the higher Administration the middle ad Administration and the lower Administration and each one has actually specific uh specific character characteristics and specific and the the director of each one actually should have specific skills okay so let's start with the higher Administration the P the purpose of it is to is to put the general goals of the company or the organization okay and draw the politics the public politics of this company and take the final decisions because someone should be in charge eventually and took the final and big decisions okay and the director here the director of the higher Administration he should be first of all he should have a very me high mental skills he should be highly educated person he should be you know I think he should be for me I think someone who reads a lot so this director should read a lot should keep up with the research and he should be actually a well educated person I think and also he should have good relationship with people not very very good but he should good social relationship with people good relationships with people and he should have an acceptable uh technical skills because 00:06:38 it's not necessary for for the higher director to be know to know every single things about technical things and Technical processes he just you know should of course have knowledge but not very deep knowledge as someone who is actually technician for example and we have the middle Administration which is actually the link between the higher Administration and the lower Administration and actually the here the the duties that this Administration should do and apply it's more to be executive than theoretical okay because remember it's uh a link between the higher Administration the director the final director and the workers so it's actually in the middle and actually it's flexible depends on the organization that we're applying this on and the director here should have very good uh social and Human Relationships very good social relationships good mental and technical skills and the lower Administration the purpose of it of the duties the duties of it actually apply the plans and apply the decisions that that was taken from the higher Administration and it should be in direct connection with the workers and the director here in the lower Administration should have high technical skills all right because he should follow up with the workers what they're doing so he should know exactly what they're doing okay and he should good he should have good social relationships and good uh mental relationships okay so uh here I want to talk about and the the purpose of this company or this organization is to give the final service or the final product because there actually a difference between service and a product because a service is something that some someone or some side of some group to do to other group and actually it's not touchable it's not a physical something it's not a physical and just uh for example when I go to a doctor okay and the doctor exam me when I go to a physician and the physician exam me and all right check up with my health in general this is a service this is not a product when I go and learn something from a teacher this is a service okay on the other hand a product is something physical something touchable when I like when I buy a car when I buy a telephone this is this is a product all right so just make sure there is a differentiate between those two terms and planning actually let's talk about what any what the the main purpose actually there's a lot of Duties that a director should do which is planning which is the most important one planning and supervision so the mo the most important duties that a director should do is actually planning to put plans and supervision to supervise workers that works for him okay so let's start start with each one first of all first of all planning is to make sure to put plans depends on the sources the available sources that we have and depends on the ability of the workers in the company or organization and the director here should knows and should understand what is the circumstances what is the the environmental conditions outside and inside the company all of that should finally lead to a good plan okay and for any plan to be successful he should predict the factors in the inside and outside environment analyze it and he should understand what is the what's the problems how we could solve problems all right and this actually plan should be re realistic okay and should be long-term plan like planning for years not actually actually could happen solve a problem in the short term but in general if you want to put plan for years 10 years 20 years something and uh there is actually two terms and what is actually the the problems that the obstacles what is the obstacles that could face that planning process first of all the complicated environment sometimes there's a lot of variables in this environment there's a lot things are constantly constantly changing so you can't predict exactly what is the factors for a specific issue okay and when you don't have accurate data and we don't have accurate knowledge about what you're planning for that actually big obstacle as well and uh thirdly cost cost and money sometimes planning T takes time and cost a lot of money so this is actually how we could put the best cost for specific Duty I think we're going to talk about this in different topic the director as well is asked to do to organize the efforts of the workers okay probably all of them going to do the same thing so I have to give duties specific duties to each one this person this team should do something this team should be something just like a b branch of just like a tree that has a lot of branches each one each branch has smaller branches and and so on and remember all the always the director should be ready to face the responsibilities that came because of his actions okay so the same one who gave order the same one who received the same responsibility that was done and that was caused because of his uh orders okay now I would like to talk about um what is the actual Authority which actually a power that someone would receive based on his position in the company okay and it includes the third includes giving orders and and as mentioned the authorities should always be connected to the responsibility the more Authority the more responsibility and vice versa and what is the responsibility responsibility is the commit that someone is going to do something depends on his depends on his position the company or in the organization all right so actually authorities has types there's executive Authority there's consult Authority and there's functional Authority let's start with the executive Authority it's the authority to give orders and okay and in hospital we have two authorities actually two executive authorities one of medical and what one of them is medical and one of them is General uh the second Authority was is the consult Authority actually just uh this consult director just obviously could tell from the he to give consults to other directors or the company so it's actually not Authority leur Le but this is what they call it consult Authority and then finally we have the functional author which means uh we give some people specific people authorities to do specific things and most of the time this functional Authority would be something related to technical processes all right technical uh problems and how in hospital for example how we could choose the best form of administration actually depends on a lot of things the type of AD of hospital if was General Hospital specialized hospital hospital only for Cardiology hospital for I don't know specific branch of medicine or a general hospital second of course the size of the hospital some hospitals are small some hospitals are very big some hospitals are related to University that of course that it actually make makes a difference so the director in general should he should as I said understand understand the circumstances inside and outside understand the environment that arounds the company that competitive that surrounded the company if this company was you know manufactur specific product she didn't understand it from the price from the quality of his product and always triy to encourage the workers to to work to to work their best actually by good human touch and he should fix the problems and try to train the people that works in the company in effective way he should appreciate time he should always try to develop himself by reading and research I should understand the financial problems that could occur if want to look to the healthcare organization as a system so this system would have inputs and outputs and process the input of this of this system would be the sources the medical staff the sources and the output is the service that this hospital or this Healthcare organization gives and the feedback of it which is to compare what the plans and what what we actually have to compare the plan of the hospital or this organization to to compare it with what we actually got the final results and always use statistics always because they as they say numbers they don't lie I like this numbers don't lie so always based on statistics bi statistics in general specifically if we're talking about hospitals in hospitals in hospitals we have something called the medical record and it's of course just a record that includes all the information related to specific patient uh the treatments that this patient received when did this patient entered the hospitals when he discharged from the hospital whether this patient was internal or external patient every single thing should be written in this record and now of course there are there's those records are in the computer it's not actually like an actual handr handwriting records okay and uh This Record should be secret This Record should have high privacy because eventually it includes uh private information about the patients that some patients don't want to share with others okay and what types of medical records for example the record of accepting a patient in a hospital the p uh the medical the record medical record about the procedures that this patient went through the consent of treatment record that the patient consent for each each Pro each procedure that he went through uh record for the medit for the medication that the patient was receiving and he and he and he signed for the he signed for all the medication that he was receiving discharging record as well there's actually a lot of records but they they are so important in the process of Hospital Administration in he in healthcare administration in general and uh what's really very important actually about them that we use them in BIO statistics of course without mentioning the names of spec or specific details of the patients but we use those informations actually for for the for doing specific research all right if you want to study the effect of specific medication on specific people we can you can use those records from the hospitals of course without mentioning the names of the patients but eventually this data this medical data is available and actually is very valuable especially if I was studying the effect of specific medication on a specific you know type of patients or so we those actually data they're not only good for the you know just to keep everything saved and everything no it's also it has a scientific hes as well I think that it for this lecture I hope in the future I would U talk about more things related to Administration and administrational Healthcare thank you so much for listening and goodbye.